Privacy Policy

Information We Collect

When you visit our store or make a purchase, we may collect information that you provide directly to us, including:

• Your name and contact details.
• Email address and telephone number.
• Billing and shipping address.
• Order and purchase information.
• Account information, where applicable.
• Messages or enquiries submitted to our customer support team.

We may also automatically receive certain technical information from your browser or device, such as your IP address, device type, browser information, and interactions with our website.

How We Use Your Information

We may use the information we collect to:

• Process, confirm, and deliver your orders.
• Communicate with you regarding your purchases.
• Provide customer support.
• Improve our website, products, and customer experience.
• Detect or prevent fraudulent or unauthorized activity.
• Comply with applicable legal and regulatory requirements.
• Send promotional communications where permitted.

Payment Information

Payments made through our website are processed through secure payment providers. Azura does not intentionally store complete payment card details on its own website servers.

Shopify

Our online store is hosted on Shopify. Shopify provides the e-commerce platform that enables us to offer and sell our products and services online.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to provide essential website functions, remember preferences, understand how visitors use our store, and improve the shopping experience.

Sharing of Personal Information

We may share information with trusted service providers when reasonably necessary to operate our business, including payment processors, shipping providers, website service providers, analytics services, and fraud-prevention providers.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

Data Retention

We may retain personal information for as long as reasonably necessary to process orders, maintain business records, resolve disputes, prevent fraud, and comply with applicable obligations.

Your Choices & Rights

Depending on applicable law and your location, you may have certain rights concerning your personal information, including requesting access, correction, or deletion.

Third-Party Links

Our website may contain links to external websites or services. Once you leave our website, the privacy practices of those external services will apply.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page together with an updated revision date.