Payment Policy

Available Payment Methods

We may offer a range of payment methods at checkout. The methods available to you will be displayed during checkout based on your location, currency, and order.

• Supported credit and debit cards.
• Online payment gateways available through our store.
• Other payment options displayed during checkout.
• Cash on Delivery where available for the selected destination.

Payment Processing

Online payments are processed through secure payment providers integrated with our store. Your transaction may be processed through approved third-party payment services.

Azura does not intentionally store your complete payment card details on its own website servers.

Currency & Pricing

Prices are displayed in the currency selected on the website or shown during checkout. The final charged currency or amount may vary depending on market settings, payment provider, or card issuer.

Payment Authorization

When making an online payment, the transaction may be subject to authorization and verification by your bank, card issuer, or payment provider.

An order is not considered successfully paid until the payment transaction has been confirmed by the relevant payment provider.

Failed or Declined Payments

A payment may be declined or fail for several reasons, including insufficient funds, bank refusal, incorrect payment information, or security restrictions.

If a payment fails, you may try again, use another available payment method, or contact your bank or payment provider for further information.

Cash on Delivery

Cash on Delivery may only be available in selected countries or areas. Where available for your delivery address, the option will be displayed automatically during checkout.

Cash on Delivery orders may be subject to customer verification or order confirmation before shipment.

Payment Security

We use services and technologies designed to help protect online transactions and reduce the risk of fraud or unauthorized access.

Payment & Order Confirmation

After successful payment, you will normally receive an order confirmation using the email address or contact information supplied with your order.

Please review your order details and contact us as soon as possible if you notice any incorrect information.

Refunds

Where a refund is approved, the amount will normally be returned through the original payment method used for the order whenever possible.

The time required for the refunded amount to appear in your account may vary depending on your bank, card issuer, or payment provider.

Shipping & Other Charges

Shipping fees, taxes, or other applicable charges may be added to your order total during checkout and will be displayed before order confirmation whenever applicable.

Pricing or Payment Errors

If an obvious error occurs in pricing, payment amount, or transaction processing, we reserve the right to review the order and contact the customer before fulfillment.

If the order cannot be fulfilled because of such an error, it may be cancelled and any eligible amount already collected may be refunded using the applicable payment method.

Fraud Prevention

We may request additional information or verify certain order details to help protect customers and our store against unauthorized or fraudulent transactions.

Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes in payment methods, service providers, or store procedures. The latest version will be published on this page.